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Spain, Madrid
1 Level
671 Review
49 Karma

Review on ERIJUNOR by Steven Thelin

Revainrating 3 out of 5

My Bad Experience with ERIJUNOR, a Company You Should Avoid

My recent encounter with ERIJUNOR, an internet retailer of footwear, apparel, and accessories for women, was less than ideal. My interactions with this firm were negative throughout, so I wouldn't recommend doing business with them. To begin with, the website's lack of clear instructions made the ordering procedure difficult to understand and use. My purchase was delayed in shipping and delivery, and I did not receive it when promised. When I received the items, I was dismayed to see that they were of low quality. The shoes I ordered were too big, and the clothes didn't fit or appear anything like the photos online. There was a huge discrepancy between the actual necklace and the photos. Customer support was unresponsive and unhelpful, adding insult to injury. I was unhappy with the products and contacted the company about it, but they were slow to react and offered me no good alternatives. In sum, I cannot speak highly enough of my time spent with ERIJUNOR to suggest it to anyone. There was a lack of clarity in the ordering procedure, poor communication with customers, and low-quality goods. ERIJUNOR is not the spot to go to if you value high-quality fashion items and friendly, helpful service.

Pros
  • Shoes and apparel are made of high-quality materials.
Cons
  • Service to customers that is unresponsive.