The ability to create custom dashboards for all of my needs is one of our favorite features! It's also easy to use once you get used to it. I wish there was an easier way to share files between members in different groups without having to manually copy/paste each file over into another group. Also, sometimes when someone adds new data through the web portal that person does not receive notifications or alerts about other people adding information as well (this could be just me). This has been helpful because we can keep track of what's going on within our organization across many departments.