The people at hf have been very helpful, professional & supportive as I was going through this process! They were always willing/able answer my questions or concerns quickly - even when they had limited answers themselves (sometimes it's hard not knowing what you're looking into).
It can be difficult navigating all aspects involved but everyone has done an excellent job making sure everything goes smoothly along each step forward towards closing your loan modification request!! This team helped me navigate many different steps throughout getting approved which included multiple visits between attorney meetings etc..