I like how easy it is for me to use this software. It's very user-friendly and makes my job easier by allowing me to complete tasks quickly without having to search through lengthy instructions or manuals. The program can sometimes be slow if there are too many users accessing at once. Sometimes when you're trying to send an email with attachments, it takes a long time to load into your inbox. Also, it slows down during peak times of usage. If you need something simple but effective we would recommend using Sage Net. We've used other programs in the past where they were extremely complicated and confusing. This one was much more straight forward so we didn't have any problems getting started.