I love that it has so many different tools you can use when working with clients. You have access to everything from scheduling to notes. It's very easy to communicate internally as well. We've been using this tool since we started shooting our videos and haven't had any issues yet! There are some things about shotflow i would like to see improve but nothing major. Honestly, if your not familiar with production management in general then don't worry too much because there will be other options out there for you to try. The biggest benefit we realized was being able to keep track of everyone involved in the project without having to do a ton of paperwork or research.