The ability to keep track of my customer's plants that I sell is great! It also makes it easy for me know when someone has been by or who wants what plant/s which are available in each section at any given time so we can ensure they get everything their looking fo rand not miss out anything important!! Not much really but sometimes there may be some lag between sending an order throught he system then receiving confirmation from them via email as well (but thats because its cloud software). We use this website mainly just like most people do; buy things online & have delivery done later once items arrive back home after being shipped off elsewhere - usually Amazon UK where i live though now more often than before too thanks mostly due to ease / speediness etc compared other websites such us Ebay ect..