I like that it has all of our tools in one place! It's easy to use for both my team members as well as myself when we are out at events or traveling away from home office space. The customer service can be hit-or miss sometimes but they do have people there who will help you with any issues/questions so don't let their lack of knowledge hinder your experience using this program. We love being able to stay connected while working remotely during COVID times because everything stays up online (project management included) which makes life much easier than having multiple hard copies everywhere around us!! Also helps keep everyone safe by not bringing physical files into work environments if possible. This software allows me access anywhere without needing an internet connection since most things remain accessible through cloud storage - even offline mode works great too. ! So far no complaints about anything yet though would definitely recommend trying them first before jumping ship otherwise feel free to stick wtih what worked best.