I like that they have an easy interface for uploading transcripts, which saves time as well! The customer service has been excellent so far - quick responses each step along my journey through creating my account was very helpful!! There's not much there besides transcription services at this point but it seems pretty solid otherwise- will see how things continue once launched officially though :) Great product overall if you're looking into purchasing transcriptions online or want something simple/easy when filling out forms etc., definitely go check them up.