This product was purchased 3 months ago and is working perfectly. Neither the timer nor the timer work, but that's not a big problem. For a week the vibration of the toothbrush is weaker than before. Initially I thought it might be because it wasn't charging properly, although it's been in the same charger the whole time and nothing has changed. However, after making sure the charger is on all night, the toothbrush still vibrates so weakly that it cannot be used. The battery is a joke and that $40 investment will prove to be a waste in less than 3 months! I've always used a Philips electric toothbrush and thought we'd give Oral B a try. This is the wrong choice! Bad first experience with Oral B!
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