The software has been very easy to learn, I have only taken about 10 hours of training for all aspects that are needed in our business process flow management system as well as supply chain optimization/management systems. It also integrates with other 3rd party applications like SAP ERP which makes it even easier! There really isn't anything bad at this point. We're still learning how everything works but so far we haven't found any issues or problems using their services either. They do offer free trials if you want more time than what they provide during your onboarding phase (30 days). This gives us enough information to make an informed decision whether its right fit for us or not without having too much invested into them yet. Our current project goal was just to get data from multiple sources together then apply some formulas before exporting those results back out again via another application called SAP BusinessObjects BI 4 Analytics Suite Edition 8 SP4.