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Japan, Tokyo
1 Level
670 Review
46 Karma

Review on ๐Ÿจ Cuisinart ICE-100 Silver 1-1/2-Quart Compressor Ice Cream and Gelato Maker by Johnny Mcnealy

Revainrating 1 out of 5

Disappointed with the manufacturer's service and this product

Purchased from Revain on October 31st 2016. I actually tried using it in September 2017 and it didn't work. The compressor never turned on. It was too late to send it back to Revain so I contacted the manufacturer. The manufacturer sent me a replacement which also didn't work. The compressor turned on, but the mixture did not freeze. After 60 minutes of whipping, I had the same liquid ingredients I added. I contacted the manufacturer for a refund and they told me they could only send a replacement. I asked for a supervisor, the representative told me she was the supervisor and she could only suggest a replacement. Another replacement to replace a replacement that didn't work and that replaced the original item that didn't work. Disappointed with the manufacturer's service and this product. Now I have to repackage and return this ยฃ32 product. I don't think the third one will work.

Pros
  • understandable even for the old
Cons
  • Lots of things