In the automotive industry they say Friday is the end. In the case of faulty fit or workmanship or engine problems, the car is given this designation. That meant they were more interested in getting the car fixed and getting home early on the weekends. I'm pretty sure this was because the cars were mostly hand built, or in the 80's and 90's for every American made car. If this laptop was manufactured on a Friday, it should have been on New Year's Day, the day after Christmas or Thanksgiving. I won't go into every detail that was bad about this laptop, but the main ones. I'll probably forget some anyway. Before I start, I love Dell products, the only laptops I've bought and most of the tower computers have been Dell. The laundry list looks like this: The backlit keyboard worked for a few minutes after starting, after which it went out. Finger ID was 70-30 on work or not 70% not. Finger ID works several times, then it needs to be reset. Yes, I had computers with fingerprint recognition almost before they used this technology, so I know how it's supposed to work. The computer shut down while I was using it. I was typing or reading while scrolling, so it wasn't due to inactivity. It also takes about 15 minutes to be able to restart. The next thing only happened a few times and I knew I would bring it back. The screen flickered very quickly. Told me something very bad was probably going on inside. I'm not a geek, it took me 10 minutes to figure out how to shoot the direction turret on my phone. I added memory which was another project. There may be an explanation for this, but since my knowledge is so limited, I didn't want to fight it forever. There were a few other things I've now forgotten, plus a few small things. I could understand them, but the list is quite long. Like I said, I really like Dell and I never thought I'd have problems like this with a Dell product, but you know it's Friday once a week everywhere. I will also be buying another Dell laptop but would like to save up a little more to upgrade from this one. Not that the laptop itself is bad, but you miss what your last laptop had.
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