I can't say enough about the product and tech support. I brought this DVR to replace the expensive Lorex system which died after 2 years of DVR. Rather than wasting money on an expensive Lorex replacement I took a chance and bought this one. So glad I did! After a simple install/replace, I had a problem setting the password. After contacting tech support via Facebook Messenger, he stayed with me until the issue was resolved and was with me every step of the way. I am now ready to be replaced at a fraction of the cost. Couldn't be happier!
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