The cutter came on time and seemed to be exactly what I wanted, however on first use the bearing I used for the 3/8" tongue cut fell apart after only a few minutes of use. I understand that this can be a rare issue but I have messaged the company directly in hopes they could just send me a replacement bearing.That was a few weeks ago and I have not heard from them.I have since then one of the others has been using bearings with no problems but I still don't have the bearing I will be using the most I had to go to my local hardware store and buy another nozzle to make my 3/8" cuts. Such a view defeats the purpose of it.