I really love that we can create our own newsletters in minutes! It makes things much easier than having people open up an e-mail each time they have something newsworthy or interesting going down at work (like when someone gets promoted). The templates are very clear so you understand how your message will appear before sending it out there into cyberspace forever; however if this doesn't please them then perhaps try another template? Some of us don’t like certain colors/fonts etc., but once again - just tweak what needs tweaking rather trying rework everything from scratch everytime :) There isn't anything i dislike about recess as such because all aspects seem pretty neat & useful overall though maybe some more variety would be nice eg:- different types / levels within one newsletter could help differentiate between content too.