So we bought this for our daughter and she loves it. I don't know why but I'm not 6 years old. Anyway, after she got it from Santa for Christmas, it stopped working shortly after she played with it. The eye and wings did not move. So we decided to return it and attach a new one and return the old one. Funny, I bought a new one and the same thing. So, time for the dragon operation! I disassembled it. Remove the outer case screws, there are about 8-10 small screws on the back. Carefully separate the dragon to reveal the dragon guts inside. Very interesting design. He has a small circuit board on his stomach that covers the motor, which is housed in a pink case. This motor has a white plastic drive lever. It is designed to move up and down, controlling the movement of the eyes and wings. If it is stuck you will need to remove the small circuit board, there are two small screws on opposite corners, behind this circuit board is a screw on the actuator arm that holds it in place. Unscrew this screw. Also, slightly loosen the two remaining screws holding the drive arm/motor cover in place. Now here's the trick. Place the small circuit board on the cover and, while holding it with your finger, turn on the power button on the dragon head. You should immediately see the kite's launch motion powering the drive lever that controls the wings and eyes! If it doesn't move, then the small screw holding the cover over the drive arm is still too tight. Move it a little further. This screw needs to stay in place or the hand won't move the eyes and wings much. So! Put everything back together, making sure to line up the little dragons' arms. Be sure to connect the two wires for the gem sensor to his forehead. Ok Hasbro. My favorite toy company. I have a small bone to choose from. 1. This thing is too expensive to have such a high bounce rate. Redesign drive arm parts so they do not stick. Turn metal into metal cover. Did. Now charge in the same way. This is a really badly designed thing. I understand. Plastic is cheap and easy to make by injection molding and screwing together. But if you turn on the movement and rely on a small screw to hold the drive arm, it will lock up, get stuck, or just slow down. I had to add pictures. Sorry, I hope this helps people! Just take 10 minutes to fix it. you children appreciate it.