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Natasha Boulden photo
New Zealand
1 Level
475 Review
0 Karma

Review on 🦍 Gorilla Grip Soft and Absorbent Indoor Chenille Doormat, 30x20, Water and Moisture Trapping, Ideal for Muddy Shoes and Dog Paws, Durable Backing, Easy to Clean, Entry Rug for High Traffic Areas, Paw Gray by Natasha Boulden

Revainrating 1 out of 5

They fall apart, the guarantee is NOT a replacement

We wash the carpets once a week according to the instructions. The rubber started cracking and falling after a few months. We've had them for a year now and this is how they look now. Just be warned. If you wash them regularly, they won't stay up well. I contacted them about their warranty which said they would replace the mats. I got my money back. To buy them again now, the price has gone up $18. To replace both mats I now have to pay an additional $36 to replace them. They said customer satisfaction was a priority, but they didn't honor the guarantee as it claims.

Pros
  • is clear even to the old one
Cons
  • some small things