I like that it is easy for my team members who work remotely or are scattered around multiple locations in different states/countries as well because we can use one platform which makes our life easier! It's not so much about what you dislike but more how they could improve their service such things would be better customer support (helpdesk), ability have separate dashboard per location instead having 1 big dashbaord etc., also sometimes there might some lag when using online meetings especially at peak time hours during weekdays since its an office software hence if your business relies heavily with this then i recommend them considering other product out here maybe Zoom? Also being able solve issues quickly whenever needed helps even though everything works fine otherwise no complaints really just minor annoyances from me personally :).