When I first came across QHOU's online shop, I had high expectations, but my experience was utterly disappointing. First of all, the items I got did not match their specifications. I discovered that many of the products I bought did not work as well as they claimed to, and some even had negative effects on my complexion. The website was also challenging to navigate, and the search feature did not assist me to limit my options. Even after searching for a while, I was unsure if the items I was looking for were the best match for my requirements. Finally, the level of customer care was poor. Despite making several attempts to contact them, I never got a response when I asked a query about a product. Overall, I wouldn't suggest QHOU to anyone looking for a trustworthy online retailer for their personal care and beauty requirements. The poor customer service, confusing website, and subpar goods all contribute to a frustrating and depressing experience.