I like how easy it was for me as an administrator at my facility, who may not be well versed in technology or computer systems/programming languages (I am neither!), to learn quickly enough what each button does so we could set up alerts with our security system when guests checked out of their rooms without us knowing about them leaving! We also use this program through Facebook Messenger if they are staying elsewhere while traveling - which works great too!! It's very user friendly once you get used to using all your "tools" together - even though there isn't much training given before hand. There can always improve upon certain features but overall nothing bad comes from having such simple access via mobile devices. As far as being able to see reports online easily? Again no real complaints here either just one more tool where information regarding guest stays gets reported straight away instead waiting days later after.
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