I've been using it for about 2 months. Must be exchanged. I wanted this holder to perform better than this one. I ended up cutting out part of the locking collar to make the phone look better at an angle so it doesn't fall out when the holders open. The sides of the lock are pretty good, although they tend to close when there's no phone to hold and it seems to take a long time before I realize my phone is there, waiting to be held. Fast charging while the case is off my phone. The best part is that I don't have to plug and unplug my phone charger every time I get in or out of my car. In addition, it is very flexible and can accommodate many different base angles. The suction failed when the sun got very hot, but it only took a second to reattach and snap into place. The tensioners to adjust the lever's ability and length do not remain tightened, causing the lever to fall off until tested on the dash. After a few tightenings, the nut simply twists in place. I wish it was as good as it should be. It is not.
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