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Sweden, Stockholm
1 Level
715 Review
35 Karma

Review on System Satellite Voice Speaker NETGEAR by Albert Gaines

Revainrating 1 out of 5

Seriously the worst customer service I've ever dealt with. Period

Please do not buy WiFi mesh for Harmon Kardon speakers. Harmon Kardon simply will NOT work. I mean it just doesn't work. I wasted my precious 4 hours contacting NetGear tech support and it was a ENTIRE waste of my time. Technical support expired 1 week after I bought the product when I should have received 90 days of free technical support. Essentially, this means that either Revain or NetGear shipped something from old stock. One of the tech support people told me that my Harmon Kardon speaker has a production date of 2018. Surprisingly, this Orbi Voice was a new release on August 24th. Either way, we will never use NetGear products again. I wish I could give NetGear support a negative rating of 5!

Pros
  • Handsfree
Cons
  • Approximately