Review on Black Rabbit Vertical Lever Corkscrew with 🍾 Foil Cutter, 5.5w x 2.5d x 6h (in) by Tracy Thrash

I have had a rabbit for two years and I love it. However, this item, which was a gift, is not working. The corkscrew part doesn't lift the cork - it goes in and out instantly, without a cork. As this was a Christmas present and I still haven't figured out that it doesn't work and the return or exchange option is no longer available, there's little I can do other than report the issue here - there's no other way. make a complaint/ask for help. I am disappointed and would like to replace it. The one I have is truly amazing - maybe it just wasn't made right - and I think after 3 1/2 months there should still be a way to request a replacement.