I really like that we can pull reports for our customers quickly with this program which gives us an easy way access them from anywhere at anytime so no waiting around or having someone email you back! We have been able get up speed much quicker than other companies who take days if not weeks before they will respond as well by using these programs!! It also makes life easier when going over accounts receivable because there is less paper work being done in house rather getting all those forms printed out then trying figure where everything went wrong etc..