I like that it is easy for me as an admin user, but also has some great features which make my life easier! It can be hard at times when you are trying to find out what your system does or doesn't do - there's not always very much help available from their support team either (in terms of training!). You have to use trial versions etc so this makes things more difficult in comparison with other software such as Sage Payroll where everything comes pre-installed without needing any additional downloads/trial periods. We've been using AssdCM since 2012 & we're still finding new ways how they could improve our processes through automation e.g., send mass emails via API instead of having someone manually create them every time something changes within one day.
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