A corporation that is not focused on its customers, at least not the 2022 office I would like to bring the attention of prospective purchasers to any difficulties that may exist. Purchased this particular model. Upon opening the packaging, I saw that the bristles on the fabric strip of the furniture brush had been crumpled and tangled with each other for approximately one quarter of the length of the brush. As compared to the images shown in advertisements, each bristle is evenly spaced out there (see photo). Naturally, I dialed the Dyson customer service number. I would want to bring to your attention the fact that before to making the purchase, the vendor complimented customer service while spinning unbelievable things. After getting in touch with the customer care service, I was instructed to send a picture of the problem. And that's exactly what I did. Following a short delay, an answer was provided stating that this was not a manufacturing flaw, and images of previously used brushes were attached. (!) The snapshot served as the basis for the examination that was carried out. As I voiced my disagreement and expressed a desire to have a refund issued, I was given the option of having a courier transfer my vacuum cleaner to Hong Kong for inspection while it remained in its original packaging. Thus, the working hours of the messenger (!) are as follows: 10:00 to 18:00 on weekdays. Taking the vacuum cleaner back to the store from where you originally purchased it is the most convenient option, of course. And while this is not even a remotely dangerous issue, I can't help but wonder what would take place if, for instance, the motor stopped functioning. There have been no complaints received regarding the actual goods. carries out the actions required of it. About a week ago, I posted a review on the website dyson.ru. So, it has not been published as of yet, and it is highly unlikely that it ever will be.
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