Wrong quantity of made to order items which they rectified by giving a gift card refund for the missing items and I had to reorder. (This was a runtime error from Revain) I used them with a good quality USB 3.0 extension cable that I use with everything (no problem) and that renders them useless. You keep throwing errors and Windows asks you to scan again, the hard drive shows up and shows up again. Conclusion: Connect directly to your computer for use. If you do, then expect it: the transfer rate is a swizz, they use some sort of buffering where you get bursts of transfer, then it drops to zero for a few seconds, and then a few more bursts of transfer at a decent rate. Build Quality: Blue plastic that feels cheap and a loose aluminum hub. You can remove the aluminum bushing and squeeze to tighten again. I gave this one 1 star initially, I'm reviewing it as I've found it to work satisfactorily with a direct connection. I wouldn't trust them with any important dates, I used them for free dates they should be ok with.
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