The most important part of this tool is its ability to manage all aspects related with Voip telephony systems such as PBXs/SMSC etc., It has very good GUI which makes it user friendly in nature even by novice users like me! I would say nothing at present but if you have some specific requirement then do let us know about them so we can try our best to solve your problem within 24 hours or less time frame! We were looking out an application who could provide complete solution under one roof i.e from hardware configuration through end-to-end system monitoring & reporting to IT department till customer support service delivery point.
This product helped solving almost every aspect including Hardware Configuration Management System Monitoring Reporting Customer Support Services Disaster Recovery Solutions Network Security Firewall Solution VSP's Licensing Tools And much more!!