I was eager to use SUNGATOR's web store for my equipment needs as a professional contractor. However, I discovered that their website was unpleasant and challenging to use. It took me more longer than it should have to find what I was looking for since the search tool was unreliable. In addition, I was dissatisfied with the caliber of the goods I received. They weren't as effective as I'd thought, and some of them even cracked after just a few uses. I tried contacting customer service for help, but they were unresponsive and useless. Additionally, returning damaged things was a hassle due to their complicated and vague return policy. Overall, I wouldn't advise using SUNGATOR to shop for equipment online. Their items are inconsistent and their website is cumbersome, therefore I wasn't happy with the whole thing.