Header banner
Revain logoHome Page
Gregory Shorunov photo
Mongolia, Ulaanbaatar
1 Level
709 Review
36 Karma

Review on OONOL by Gregory Shorunov

Revainrating 1 out of 5

OONOL Provides a Disappointing Experience Because the Quality Does Not Live Up to Expectations

Recently, I shopped at OONOL, an online business that specialized in automotive lighting supplies, and I was let down by the service I received. My most recent purchase did not live up to my expectations, despite the fact that the company has a strong reputation for providing quality goods and a comprehensive range of options. To begin, the goods that I was sent did not correspond to the description that was provided on the internet. It was a great letdown for me to find out that the color temperature of the LED lights I bought was much different from what was stated for them. In addition, the product's general build quality did not measure up to the standard of other products of a similar nature that I have purchased in the past. In addition, I struggled to get in touch with their customer support team so that I could address my problems with them. The response time was quite slow, and when I did finally receive a response, it gave the impression that they were not taking the concerns I had very seriously. Lastly, I had trouble navigating the website because it was poorly designed. It was difficult to identify precisely what I was looking for because the product catalog was overwhelming and congested, despite the fact that they offered a large selection of goods. My time spent with OONOL was, on the whole, a negative experience. Although they may offer a large assortment of products, the quality of those products and the assistance they provide to customers are not up to par with the company's reputation. This company does not have the capability of producing high-quality car lighting items, so I would not suggest it to anyone.

Pros
  • User-friendly website
Cons
  • Customer service is slow to respond.