I like how easily it works with my computer and phone when sending audio files back and forth between the two devices. It's easy to use and has many powerful features. It sometimes freezes without any warning or notification, but that doesn't happen very often (once every few months). Sometimes the interface seems off, making you have to do extra steps like right clicking, double clicking, or navigating from one page to another just to get where you want to be. Overall, I recommend it! It is convenient for work purposes as well as personal usage. And I can send audio recordings to people through the app without going through my computer (or having to drag things around), which works better than the other services out there. I like the fact that I can train my voice to be used with the product. It's easy to use and I like the fact that it's cloud based. I dislike that sometimes I have to repeat myself. I have to speak more than once to get the same result. I use this for when I'm on the road and I want to use my phone for work. I use it to take notes and record my thoughts.