Works great on my 2019 F350. What I mean by this is that the shock absorber definitely prevents the tailgate from slamming, but when you try to close the liftgate the cable gets caught between the shock absorber and the side of the liftgate and will not allow the liftgate to close. You must manually place the cable on the left side of the shock absorber (between the shock absorber and the bed) for the tailgate to close. It takes a little two-handed juggling, and it turns out flatbread. Called Deezee support and they suggested I do something that turned out to be impossible so now he's back to the dev team to find a solution.
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