When there are no things, there is no money! On July 26, 2022, I placed an order for a pair of Apple AirPods Pro headphones on this marketplace (order number 23068066) The headphones cost 16890 dollars. On July 27, 2022, when I received the package from the courier, I noticed that they had delivered a counterfeit. After cross-referencing the product's serial number with Apple's internal database in 2022, an official Apple representative confirmed this information to me over the phone in 2022. She took the "counterfeit" that she had sold to me to the pickup station that Amazon had set up on Akademicheskaya on the same day, July 27, 2022. signed an application for a refund, but included a bogus informational statement. In addition to this, the fact that the product was sent back into the program is not made clear, and the report was not sent out in the mail! I have reached out by phone and written correspondence, but the only response I have received is "wait, the money will return!" I am currently without any products or money. If I want to get my money back, I'll probably have to take this case to court. The Amazon marketplace operates in the manner described below. Make your own inferences from the evidence.
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