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Tunisia
1 Level
709 Review
26 Karma

Review on SONVERA by Brent Dietrich

Revainrating 1 out of 5

A disappointing SONVERA experience

I was eager to try SONVERA's goods because I love beauty products and had read about their reputedly high standards for quality and affordability. My interaction with the business, however, was hardly positive. First off, I had a hard time navigating their online store and finding what I was searching for. When I did make an order at last, the shipping process took longer than I had anticipated, and the packaging was subpar. The items themselves, however, were the greatest letdown. All of the products I tested, including their skincare and haircare lines, fell short of the expectations. I found myself reaching for my old faves instead because the quality was poor. To make matters worse, when I attempted to contact their customer service with my complaints, they weren't responsive. Overall, I was disappointed with SONVERA, and I won't be doing business with them again. I advise others to stay away and look for a business that truly carries out its commitments.

Pros
  • high-caliber goods
Cons
  • Website design that makes it difficult to use