The ability of being able to store our customer data in one centralized location which is secured by multiple layers (multi step authentication) makes this software very useful especially when you are dealing with sensitive information like credit card details etc. This product has been used widely within my organization because I have seen its benefits first hand over several years now but nothing that stands out at all! Sometimes we do face some problems while using certain parts/features e.g.:1). Accessing different sites2.) Storing documents securely online 3.). Creating folders4). Upload document5). Download & extract zip archive6). Search7). Backup8). File sharing9). Secure10). User interface11). Data management12). Security13). Cost14). Other features15). Easy setup16). Support17). Reliable18). Timely19).