There is a stupid handle in the filter basket that is completely useless. It interferes with emptying the filter into the container and causes the coffee grounds to fall into the basket. Also, the water squirts out too much unless you change the power, which we found out through trial and error after putting the ground coffee in the pot over and over again. A nice feature is that it can be programmed, but never unplug it or you'll have to reprogram it. Real coffee taste is ok. We've used a pour over before and I prefer its coffee flavor to a coffee maker. Overall I don't think the manufacturer is that great for the price.
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