I like how friendly they were with me during my design process! They made suggestions for improvement from time 1 until completion (and even after).
Their customer service is excellent - always willing/able answer questions promptly via email / phone call etc., very prompt responses once order placed. Easy ordering system; no problems there at all as far as i'm concerned but it's hard sometimes knowing exactly what product options exist within each category so could be helpful if more detail was available about this aspect? Ordering took just over an hour including proof approval which seemed quite quick considering their turnaround times usually exceed expectations by miles!! Great quality foiled print products delivered quickly & price competitive too.