I love that you can send your officers out for training at anytime! Also they are very flexible when it comes time for deployment; there is never an issue getting them what we need or not enough help if needed (or too many!). They've been great so far but honestly this industry changes fast - don't get complacent because these guys will be replaced eventually :) Great communication between our agency's dispatch center & RSP/Responders as well as other departments involved during deployments helps immensely!!