Because each car has different steering, each user will have a different experience. Other than that, the lily experience was great. I downloaded their desktop software and it was very easy for me to flash the device with the right software. You plug it in, enter your vehicle type, your stereo system, and a few more details about the vehicle's features. It will then show you a screen with your steering wheel on your car and ask which buttons you want to map to which function on your stereo. After you're done, he'll give you a wiring diagram to print out which controls should connect to which wires in your car, and then he'll also give you a printable wallet card to help you remember which button does what. The only difficult part was just understanding my machine and how it was wired.
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