I only give this product 4 stars for durability as the first batch we received was defective. However, this seller was incredibly amazing when he warned me that the product 'might be defective'. When it did, he generously offered to replace it with a new batch if available. It took longer than expected to fix the manufacturing defect so the seller has contacted us again to offer a full refund or the option to wait. I decided to wait. Finally, our product arrived with a written apology from the seller. This is CUSTOMER SERVICE at its finest. And the replacement product is even better than the first. My kids couldn't be happier!
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