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France, Paris
1 Level
713 Review
52 Karma

Review on JINIU by Madison Dickinson

Revainrating 3 out of 5

I was dissatisfied with the subpar service provided by JINIU.

When I was a JINIU customer, I was dissatisfied with the service I got. Their client service is subpar, despite their claims to the contrary. Despite having a wide variety of high-quality items, my experience was marred by the service I got. Staff members were unfriendly and didn't seem eager to help me with my buy. I was left to find my way around the shop on my own, and it wasn't easy. The product was of low quality and fell short of my expectations when I eventually tracked it down. In addition, the prices were significantly higher than those at nearby competitors, making me feel like I had been taken advantage of. As the industry champion, I was anticipating more from you. In conclusion, JINIU did not live up to my expectations. However, my experience did not match their promise of superior treatment of customers, and the service left much to be desired. I won't be making any future purchases from this establishment.

Pros
  • a large variety of goods
Cons
  • Prices that are higher than those at other retailers