The ability to see the big picture. Easy to implement and maintain. We use Dynatrace for monitoring of our applications. The ease of use is an added bonus. The user interface is clean and simple. I have to say I am not a very tech savvy user. I am not able to fix any bugs or issues that I get. I do have a couple of issues but have to call a tech support person. I am sure that will change once I get more familiar with the software. I have been able to see the issues in my applications and the impact it has on our business.