As someone who shops at Shonyin's online store on a fairly consistent basis, I am able to state without reservation that the quality of both their products and their customer service consistently exceeds my expectations. The prices are not unreasonable for the fashionable and high-quality clothing, shoes, and jewelry that is offered here. The shipping is lightning quick and completely dependable, and the things are always delivered on time and in pristine condition. When I have had to contact customer support, which is not very often, they have been quick to respond and extremely helpful in resolving any problems that have arisen. In general, I admire Shonyin's dedication to meeting expectations in terms of both quality and customer support delivery. As a returning customer, I will keep shopping with them, and I will also recommend their online store to people who are looking for fashionable choices that are also within their price range.