I was trying to fit the ink cartridges in a pack of 2 HP 64 cartridges that I bought from Revain. When I install them, the printer says a genuine HP cartridge is installed. The printer then proceeds with the alignment process. Both cartridges return an alignment error when installed. You are not printing a document in black and white. Color documents with black text but no text; only colored parts. I have tried unplugging the printer by cleaning the cartridges multiple times. The same problem persists. I reinstalled my old cartridge and aligned it with no errors. It was also printed in black and white, although ink was scarce. The package includes a warranty code dated April 1922. I've also run the HP Print Doctor a few times; it returned no errors.
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