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Russian Federation, Winston-Salem
1 Level
711 Review
34 Karma

Review on Tumaz by Matt Davis

Revainrating 2 out of 5

Dissatisfied with the Overall Quality of Tumaz's Products

I am a huge fan of sports, so I was very thrilled to go shopping at Tumaz because they sell high-quality equipment and supplies. Nevertheless, I was not satisfied with the overall quality of the merchandise that I purchased. Despite the expensive prices, I was disappointed in the quality of the gear. It did not meet my expectations. The yoga mat that I purchased started to tear after only a few weeks, and the running sneakers that I purchased started to fall apart after only a few uses. When a business makes the claim that it serves the needs of people who are active and cognizant of their health, I expected more from them. In addition to that, I did not appreciate the customer support that was provided. After I approached them about the problems I was having with my purchases, I did not receive much in the way of assistance or support. They gave the impression that they were not interested in either resolving the issues or addressing my concerns. The entirety of my time spent at Tumaz left me feeling let down and frustrated. The combination of the store's expensive prices, low-quality goods, and unsatisfactory customer service has left me with second thoughts about returning there for future purchases.

img 1 attached to Tumaz review by Matt Davis

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Pros
  • All sorts of stuff for all sorts of things
Cons
  • There is a restricted choice of sizes and styles for certain merchandise.