The ability for me as an office manager / supervisor/managerial assistant was that I could dictate in my own voice with no issues! Sometimes it would be hard (and frustrating) because you are trying so much harder at times then others but overall this software has been great!! I am not sure how many other companies can say they don't mind if their employees do all or most typing themselves; however there were some areas where i felt like when using certain features such as "text" which allows us type out notes into text boxes - It's just easier sometimes since your hands aren't always free while doing things like transcribing reports etc..