The system has been very easy for us as we have had no problems with it, which I think speaks volumes about how well thought out this product was from start-to -finish! There are not many things you can say against any of our experiences using mediateeam products over all these years but one thing comes up again & agian (and always) when talking abt their service level support team -- they really do go above an beyond at every turn!! We've used them since 2008 so there's nothing negative or disappointing here either b/c those were just starting days back then too..