I really love how fast they respond to emails, their prices are fair for what you get! The customer support team has been great too (even when it's not easy!). They have helped me with many issues that come up during my campaigns including questions about campaign structure/approach or just general website advice etc.. Nothing at all!! As always though if there were any problems we had no way of knowing until after some time passed which was frustrating as well but overall very happy so far. Just be prepared because getting started takes quite awhile since everything needs set ups like tags & meta data before your first piece can go live. ! Also make sure this fits into YOUR budget - pricing isn't cheap especially compared other companies out here who do similar work without going through an agency partner such as textworker :) Great idea from start till finish once setup correctly will save tons off labor costs down road ;).