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United Kingdom, Belfast
1 Level
739 Review
24 Karma

Review on HOPLYNN by David Jenkins

Revainrating 2 out of 5

HOPLYNN: A Poor Online Shopping Experience

I had great expectations for HOPLYNN's online store, but sadly, my experience was far from satisfactory. Although they have a large variety of fitness equipment, their website is difficult to use and poorly designed. The products I was searching for proved to be difficult to locate, and the search function occasionally produced unreliable results. I was disappointed to discover that many of the items I had eventually located were out of stock. As a customer, it was frustrating to see that HOPLYNN had not done a good job of maintaining their inventory current. To make matters worse, I was dissatisfied with the products' quality when I eventually received my order. The sports bra I purchased was uncomfortable and poorly fitted, and the thin, cheap-feeling leggings I bought were also disappointing. To top it all off, I encountered a lengthy wait time and unhelpful representatives when I attempted to contact customer support to express my concerns. They failed to provide any answers or options and seemed uninterested in listening to my concerns. Overall, I can't suggest shopping at HOPLYNN's website. Despite offering a large variety of fitness equipment, their poorly designed website, erratic inventory, and subpar goods leave customers with a negative impression. Look elsewhere if you want to avoid the hassle when purchasing your exercise equipment.

Pros
  • Prices are fair, and delivery is quick.
Cons
  • customer support agents who are occasionally unhelpful.