I like that it lets you create your own dashboard to keep track of all aspects of your business, including clients, leads, opportunities, tasks etc. It's also easy for new users to get started with no prior experience required! There are some things about SamaS which could be improved - such as having more customisable templates (we use them in our CRM), being able to add multiple email addresses per user and better integration with Zapier would make life easier. We've used this tool since we launched two years ago and have seen an increase in productivity and efficiency from using it every day.
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